We’re here to help! Whether you have a question about an order, need help with sizing, or just want to say hi, our team is happy to hear from you.
Send us a message
Use the form below and we’ll get back to you as soon as possible.
Get in touch
Email: info@pokemonplazza.com
Phone: +44 7458 658989
Address:
Pokemon Plazza
6 Marechal Niel Parade, Main Rd
Sidcup DA14 6QF
United Kingdom
Support hours
Monday – Friday: 9:00 – 20:00 (GMT+1)
Saturday – Sunday: Closed
We aim to reply to all emails within 24 hours during business days.
Common questions
Before reaching out, you may find your answer in one of our policy pages:
- Shipping Policy — delivery times, free shipping details, customs
- Refund and Returns Policy — how to return or exchange an item
- FAQ — answers to the most common questions